A quick update on my experience with BBS. Unfortunately, not a happy one.
After three months of waiting time, my boots are finally in Moscow and epopee is close to it's logical end.
The sole was completely replaced. However, now it doesn't match nor its original color, neither the boots themselves.
Original sole was gloss black with brown tint. Boots themselves are gloss black.
The new sole is matte black and looks completely different from what is was. More than that, it looks ridiculous if you ask me.
Somebody could say that thee difference is minor, but what is acceptable in case of $100 boots is not acceptable for the ones that cost $1000. Isn't attention to details something you expected to get when you purchase BBS?
More than that, the quality of repair is also disappointing. I don't know what has happened to the leather here, but it's definitely something bad.
For me the whole concept of the shoes is gone.
I wonder what would BBS himself say if he saw it.
I don't know whether I should try to somehow escalate the issue somehow or just let it go - and never buy BBS stuff again.
And what would you do?
Yours,
After three months of waiting time, my boots are finally in Moscow and epopee is close to it's logical end.
The sole was completely replaced. However, now it doesn't match nor its original color, neither the boots themselves.
Original sole was gloss black with brown tint. Boots themselves are gloss black.
The new sole is matte black and looks completely different from what is was. More than that, it looks ridiculous if you ask me.
Somebody could say that thee difference is minor, but what is acceptable in case of $100 boots is not acceptable for the ones that cost $1000. Isn't attention to details something you expected to get when you purchase BBS?
More than that, the quality of repair is also disappointing. I don't know what has happened to the leather here, but it's definitely something bad.
For me the whole concept of the shoes is gone.
I wonder what would BBS himself say if he saw it.
I don't know whether I should try to somehow escalate the issue somehow or just let it go - and never buy BBS stuff again.
And what would you do?
Yours,
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