And I'm sure you were just dying to give them more business too! :P
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think they improved by now otherwise Campbell from Darklands won't recommend his customers to take a look there as well. I just had a bad experience, won't mean it will be the same for everybody. in store its probably better, I don't recommend to buy onlinea fish out of water dies
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Originally posted by 550BC View Postthink they improved by now otherwise Campbell from Darklands won't recommend his customers to take a look there as well. I just had a bad experience, won't mean it will be the same for everybody. in store its probably better, I don't recommend to buy onlineFashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
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Originally posted by newp View PostWell Estefania from Darklands is really nice lady in terms of customer support and online sales assistant.
I haven't tried to return anything though, from what I heard this is when most people encounter problems with Darklands.
yes and if you are one of those very few that live in the EU, completely ignore and disrespect our policy and order something - then demand to return it for money back (citing this ridiculous EU law) then yes - it will be the last item you ever buy from us online.
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Originally posted by Law View PostWas that an actual post here or taken from an e-mail?Originally posted by Darklands View Postwe require a level of commitment from our clients - if a Credit Note or exchange does not suffice then we suggest shopping elsewhere.
there should be no surprises - our return policy is clearly stated on the site and if asked before buying (as often happens with first-timers) we are very quick and direct to answer what our policy is. with our clients - this is never an issue.
yes and if you are one of those very few that live in the EU, completely ignore and disrespect our policy and order something - then demand to return it for money back (citing this ridiculous EU law) then yes - it will be the last item you ever buy from us online.
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Originally posted by newp View PostWell, this quote hurts, not an attitude I expect from niche clothing shop representative going public.
I now buy most my stuff from the local shop W19 here in Gothenburg, Sweden. Owners are extremely friendly. Always offering you coffee, and when I wanted a red Sellam jacket for myself (he'd only done red women's before from what I know) they called Sellam directly and asked if he had the leather I wanted. They don't sell online, but if anyone is visiting west coast of Sweden this is a must visit :)
You know a shop is good when you shop there because their service is so good.
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Originally posted by Piffen View PostFunny, I live there (or here I guess), never visited. Didn't know they stock so many interesting brands. There hasn't been any interesting stores in GBG for years IMO. Seems I was wrong. Is it related to Fever or Kungsgatan 9b?
Fever sold the space to W19. But they dont have anything in common with each other :)
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