I've never had an issue with Campbell or DL. Always positive experiences. He sometimes takes a few emails to get back to me and other times he gets back to me in minutes. I imagine his inbox is flooded and I don't fault the guy for giving more of his attention to in-store clients. I've shopped in store as well and he and the staff were fine. Very personable and just normal dudes.
This is just my take on the matter. It should be known that not every transaction with them is horrible. Obviously. I wouldn't expect a refund from a store that doesn't have a refund policy unless they made an extremely large mistake. Sizing is always a risk despite measurements. This is what you have to contribute? An entire thread for your complaint and the only posts you have. Kinda lame.
This is just my take on the matter. It should be known that not every transaction with them is horrible. Obviously. I wouldn't expect a refund from a store that doesn't have a refund policy unless they made an extremely large mistake. Sizing is always a risk despite measurements. This is what you have to contribute? An entire thread for your complaint and the only posts you have. Kinda lame.
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