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Retailers and their customer service - good and bad.
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You are welcome. btw if you buy something and it gets shipped via the Greek Post when you see ΕΛΛΑΔΑ - ΑΘΗΝΑ (ΚΑΤ) in the tracking it means that the item is currently at the airport and waiting to travel to your country...bombing the bass, blasting the beat
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Can only repeat what ian+ and Shucks said about http://www.number3store.com.
Flawless service with free next day delivery from Athens to Germany. Highly recommended!"Townes Van Zandt is the best songwriter in the world and I'll stand on Bob Dylan's coffee table in my cowboy boots and say that"
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Excellent service from SVMOSCOW. Quick delivery to NYCFashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
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Ugh, today LN-CC hit a new low in my book.
These guys pulled a retarded marketing move called "let's add our discount to our items sold out long ago". Now this website has RO first line ramones for 235 euro, drkshdw ramones for 180, geos for 235, leather biker for 535 etc. etc. Who cares it was sold out at 30% off? Let's attract new customers who'd thought "oh my god, how deep discounts do they have, let me watch another sale of them closely".
Honestly, change of management/ownership hasn't done LN-CC any good.
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Maybe it's an error and no need to jump to conclusions?Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
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I mean, is there any point to discount items which are long sold out? And insert them in the middle of items NOT sold out so in order to see all items you have to scroll through sold out items with listed price as low as 80% off despite it was sold out at 30% off? If this is an error, why don't they fix it?
So far this is the only store which makes things like this: if you struggle to keep your online store, why not to switch to good ol' "mail us an inquiry" Atelier-style business?
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I am not saying it's good - I am just saying errors happen on all level. Not saying it WAS an error, but could be.Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
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Originally posted by newp View PostUgh, today LN-CC hit a new low in my book.
These guys pulled a retarded marketing move called "let's add our discount to our items sold out long ago".
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Originally posted by Faust View PostI am not saying it's good - I am just saying errors happen on all level. Not saying it WAS an error, but could be.
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There are other shops that continue to apply further discounts to their sold out inventory (for instance The ArchiveSF). The difference is that unlike ln-cc their out of stock items are actually out of stock
The flaw is in their system and I can guarantee that this is not intentional at all. You have to take into consideration that it's the warehouse that controls both the actual stock and its presence in the e-shop (I had a recent conversation about this). I could fix everything if I had the chance, these bugs are so easy to fix but cause such a disaster. I should start a new service, e-shop maintenance for SZ affiliates...bombing the bass, blasting the beat
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A lot of platforms run off of pretty advanced algorithms and you can specify markdown percentages, dates, etc. to auto-apply at very precise intervals, regardless of if the merchandise is actually in stock. You can also specify when to add/remove product, again regardless of actual stock levels.
I hardly think they are using a bait-and-switch tactic here. Switching to "purchase by inquiry only" model alienates more potential shoppers than you would imagine and leaving all of these "SOLD OUT" links up will still help drive traffic.
Unless somebody can verify this as deliberate foul play with the fine folks at LN-CC, I don't really understand how this is a "customer service" issue versus just being pissed you can't buy something at a deeper bargain."I would use lard if it came in a pretty bottle."
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