Originally posted by bukka
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Retailers and their customer service - good and bad.
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Because it was the only place where I could find an item I was looking for, I contacted Doshaburi again. Well, same as last time, sketchy reply trying to explain me that even if I'm not in the EU, I'll have to pay the item with taxes. And that I'll have to subscribe to an extra insurance for shipping amounting to 50€. How is this shop still on business eludes me.Eternity is in love with the productions of time
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So I planned to return an item that I found too big to LNCC and prepared a package. Surprise, no return label. I also did a replacement order with the correct size. Upon delivery also no return label. Wth?! What about claiming free returns etc...
EDIT: nvm I called them and will send me a new printable label. So my advise with LNCC is do not mail, just call them.Last edited by unwashed; 07-31-2015, 05:23 AM.
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Originally posted by bukka View PostBecause it was the only place where I could find an item I was looking for, I contacted Doshaburi again. Well, same as last time, sketchy reply trying to explain me that even if I'm not in the EU, I'll have to pay the item with taxes. And that I'll have to subscribe to an extra insurance for shipping amounting to 50€. How is this shop still on business eludes me.
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there are only a handful of stores I completely avoid and they are certainly on that list..."AVANT GUARDE HIGHEST FASHION. NOW NOW this is it people, these are the brands no one fucking knows and people are like WTF. they do everything by hand in their freaking secret basement and shit."
STYLEZEITGEIST MAGAZINE | BLOG
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Never had a problem returning. You'll lose a few bucks on shipping, etc.Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
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Originally posted by galia View PostCan anyone share experience on returning items on Yoox?
Am considering buying some shoes on there, but am unsure about sizing since I have zero experience with the brand + I have weird feet, so a good return policy is essential
easy returns and they're fairly quick with refunds. no exchanges though, which can be a pain and also means paying for additional shipping.
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Agree with the above, free returns and pickup at any address. Very quick on the refunds which I did not expected.
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Originally posted by Lohikaarme View PostGenerally speaking some shops do free returns but most make you pay for shipping or have a "restocking fee."
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