I'm going stick my little experience with cruvoir I had this week for noobs like myself here. So my first order with them did not go too smoothly. I order leu t-shirt and wool sweater in 50 and 52 respectively. Then the next day I get told the sweater is only 48 but listed as only in 52. So I take that off my order and then exchanged the tee for leu shorts because of fit concerns plus more value in it. So once I got confirmation of the exchange, my order included $72 credit. So I emailed again to ask for the credit to be refunded. No reply for 2 days. I asked again. No reply for another 2 days. So I put in a pp dispute saying that they cant keep my money because they listed an item incorrectly and I reject the item from the order as a result. About 1 hour later I got the credit refunded plus my tracking for the shorts.
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Retailers and their customer service - good and bad.
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Ordered a t-shirt from Les Market Stockholm – next day delivery to Germany worked flawless, although tracking somehow didn´t work.
I´m satisfied though."The only rule is don't be boring and dress cute wherever you go. Life is too short to blend in."
-Paris Hilton
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Originally posted by Shucks View Post^the problem with them though is that they're semi-trying to pass off REALLY old shit as new season items.
There are definitely better retailers if you wanna buy new season garments."The only rule is don't be boring and dress cute wherever you go. Life is too short to blend in."
-Paris Hilton
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Did you get Mesha? She was really wonderful when I needed help with a bank transfer. Actually, Rick staff in general are just great and chill. I get a more down-to-earth vibe in the Rick store than most boutiques.
Edit: oh just noticed who I'm replying to. I'm going to see dogs on acid tonight and thought of you, haha.
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Originally posted by DudleyGray View PostDid you get Mesha? She was really wonderful when I needed help with a bank transfer. Actually, Rick staff in general are just great and chill. I get a more down-to-earth vibe in the Rick store than most boutiques.
Edit: oh just noticed who I'm replying to. I'm going to see dogs on acid tonight and thought of you, haha.
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Originally posted by aussy View PostRick Owens online has fantastic customer service. Two individuals went out of their way to help me out over a very small matter.
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Originally posted by sunny View PostVisited PNP last month. Nice shop and amazing experience! Got a discount for Guidi shoes which I didn't expect.Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
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Ah, maybe I am wrong. As far as I know GUIDI does not allow for their products to go on sale, but as you know large stores always break the rules. Still, sunny sounded like the shoes weren't on sale and he simply asked for a discount and got it.Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
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Originally posted by Faust View PostAh, maybe I am wrong. As far as I know GUIDI does not allow for their products to go on sale, but as you know large stores always break the rules. Still, sunny sounded like the shoes weren't on sale and he simply asked for a discount and got it.
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Originally posted by Faust View PostAh, maybe I am wrong. As far as I know GUIDI does not allow for their products to go on sale, but as you know large stores always break the rules. Still, sunny sounded like the shoes weren't on sale and he simply asked for a discount and got it.
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