Originally posted by Acid, Bitter and Sad
View Post
Announcement
Collapse
No announcement yet.
Retailers and their customer service - good and bad.
Collapse
X
-
Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
-
-
Originally posted by Acid, Bitter and Sad View PostCruvoir ... any experiences / insights to share regarding them?
Thanks..
Comment
-
-
Originally posted by haydn View PostGreat service - although it's been about two years and I think he's grown significantly since then. He was great with communication and packing - not to mention pretty generous with discounts on past season items. Sign up for the newsletter - there is almost always a promo code available.Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
Comment
-
-
Originally posted by Faust View PostHmm, I was sure you know being an old member that it started out really shady and Cody has been banned from here and SuFu. Against all odds he still has managed to build a store and brands work with them (which goes to show you that brands need accounts no matter how shady). There was even talk of opening a physical store, not sure where this is at. I would say stay away unless there is something they have that you can't find elsewhere.
Comment
-
-
Originally posted by Acid, Bitter and Sad View PostThanks Eugene. I was somewhat aware that the person behind Cruvoir had a past connection with SZ, just didn't know the details ...
Comment
-
-
Originally posted by uve View PostThere is a physical store, and I met with the owner after setting up an appointment. The space was nice, maybe slightly claustrophobic because of the racks full of merchandise compared to its modest size. The prices were very good, same with the service. May be the only place on the west coast US to see a large selection of M_MoriABC boots in person.Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
Comment
-
-
Originally posted by Faust View PostSo, it's like Darklands - a warehouse masquerading as a store.Last edited by uve; 12-21-2016, 03:24 PM.
Comment
-
-
Yes, you should have protection from your credit card. This happens enough times and they know it happens.You never rcvd the merchandise and they should return your money (credit card company). A friend of mine had a problem with a store and the credit card company took the money back from the store. It was beautiful.
Comment
-
-
Originally posted by Maison d'Ashraf View Postordered a couple of things from Calculus this past couple of weeks... and again received great customer service, product advice, and got my package (still waiting on one more) in a timely manner.... package also included a personal letter from Graham..... those who have ordered from re-porter/ Calculus know how great the service is as well as product selection, and those who havent should not hesitate to do so...
Though my all time favorite got to be Holger from hide-m. Friendliest guy ever who will bend over backwards for you with a great taste which translates to quality stock.
Comment
-
-
Originally posted by Faust View PostHmm, I was sure you know being an old member that it started out really shady and Cody has been banned from here and SuFu. Against all odds he still has managed to build a store and brands work with them (which goes to show you that brands need accounts no matter how shady). There was even talk of opening a physical store, not sure where this is at. I would say stay away unless there is something they have that you can't find elsewhere.
They used to have an address listed but if you went there it was just a box out in Glendale. I gather one can make appointments but when I tried to do so recently my email vanished into the void.
Comment
-
-
Just a note of praise to the guys at IDOL BROOKLYN. Although I met Alex and Wei diring the Grey Market days this was my first purchase with them and I was mind blown by their stellar customer service: Bought smthg last Friday and left a message that I am going away early this week so they should delay shipping my purchase with a week or so, so I am back when it arrives. Instead Alex threw in complimentary next day delivery to Canada on an already heavily discounted item. ( so i got it today) Mind blowing customer service and really looking forward to buying from them again. These guys along with Graham from Calculus/re-porter are simply on another level of customer service!Last edited by boodude; 01-30-2017, 03:10 PM.
Comment
-
-
Originally posted by boodude View PostJust a note of praise to the guys at IDOL BROOKLYN. Although I met Alex and Wei diring the Grey Market days this was my first purchase with them and I was mind blown by their stellar customer service: Bought smthg last Friday and left a message that I am going away early this week so they should delay shipping my purchase with a week or so, so I am back when it arrives. Instead Alex threw in complimentary next day delivery to Canada on an already heavily discounted item. ( so i got it today) Mind blowing customer service and really looking forward to buying from them again. These guys along with Graham from Calculus/re-porter are simply on another level of customer service!Originally posted by FaustHOBBY?! HOBBY?!?!?!?!?! You are on SZ, buddy - it ain't no hobby, it's passion, religion, and unbounded cosmic love rolled into one.
Comment
-
-
I second the praise for Holger from hide-m. He will act as your personal hound dog to hunt down an item for you and is happy to contact designers to inquire about special orders. Gives the impression that he has nothing to do in the world but see to your happiness, which is a wonderful and fairly rare thing these days.
Comment
-
Comment