I guess I'll give a shout out to H. Lorenzo as well. Ordered an Ann D necklace for my girlfriend. Shipping was surprisingly fast as it was UPS ground and came from LA. Overall great experience with them.
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Want to give a shout out the The Archive SF; ordered an item a week ago, shipping was so damn fast. Just placed another order, pretty much expect the same. Customer service is top notch also and I really appreciated how Jon accommodated me.
Also re. porter, superb customer service from Graham, quick shipping, blah blah. Great experience with ordering from the shop.
Lastly for Darklands Berlin I surprisingly had a good experience with Campbell; he answered all my questions, provided photos I requested, but not measurements... however the item I ordered fit perfectly, so no qualms there. Took almost a month to ship from Germany to the US though, won't ever be using the free shipping option again.
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/\ "Surprisingly good" I assume relatively speaking? Cause no measurements and a month to ship, is that good?Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
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Originally posted by Faust View Post/\ "Surprisingly good" I assume relatively speaking? Cause no measurements and a month to ship, is that good?
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Originally posted by Faust View Post/\ "Surprisingly good" I assume relatively speaking? Cause no measurements and a month to ship, is that good?
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Originally posted by Lohikaarme View PostNot to defend Darklands, but the month-long shipping is generally out of a retailer's control, isn't it? That is, of course, unless they took a week or two to ship it out, but customs is generally finicky.
I imagine at SZ level we are all pretty excited about our new purchases. And then to wait a month to get it? No, thanks.Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist Magazine
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Had a great transaction with Zam/Z-Factorie today. Bought some pants through the site and emailed to see if I could pick them up since I live in Brooklyn. They were very accommodating in arranging it. Turns out his studio is literally across the courtyard from my office, as in I can look out our one window into his space. Go figure....
Zam took a minute to chat. Cool guy, and everyone there was smiling and friendly. Great crew. Oh, and the pants are amazing too! I'll be back when I have more time to check out some other pieces.
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Originally posted by minhcu2805 View Postordered from selfridges 2 weeks ago and they still not shipping it out, been shooting them emails but they didnt even bother to reply, anyone here ordered from them recently and have the same exprerience? whats the deal with that?
will not make this same mistake ever again.
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Originally posted by minhcu2805 View Postreceived an email from their customer service today that said my order was out of stock and I've made this order 3 weeks ago (wtf?) (without any communication from them and it was available full size).
will not make this same mistake ever again.
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Gotta give a shout out to Holger from Hide-M. Friendly, reasonable pricing and answers to all my questions that I asked. Even provided me with fit pics of the particular item that I'm interested in even though I didn't ask for it. One of my favorite shops to deal with
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Originally posted by tong1801 View PostGotta give a shout out to Holger from Hide-M. Friendly, reasonable pricing and answers to all my questions that I asked. Even provided me with fit pics of the particular item that I'm interested in even though I didn't ask for it. One of my favorite shops to deal with
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