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Have no idea if this is a "good find", but it looks stunning, and for once, the yoox model looks amazing in it also. Was this silent or mainline? Either way 
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SILENT hoodies from a couple seasons ago under $100 S-XL. If that's not a good find for something to schlep around in I don't know what is :)Comment
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what's so stunning about this?Originally posted by Zenith View PostHave no idea if this is a "good find", but it looks stunning, and for once, the yoox model looks amazing in it also. Was this silent or mainline? Either way
http://www.yoox.com/item/YOOX/DAMIR+...previewwomen80
Fashion is a form of ugliness so intolerable that we have to alter it every six months - Oscar Wilde
StyleZeitgeist MagazineComment
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the model's back is nice.dying and coming back gives you considerable perspectiveComment
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Something yellow got posted?Originally posted by Faust View Postwhat's so stunning about this?
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Ahhh yoox and their "pick a pre-written" response method of customer service.
Their response to my grievance in no way relates to my question.
I ordered a very nice A.F. Vandevorst dress but when it arrived it had two holes. Obviously I want to send it back, but why should I pay the return "fee" when it was not my fault it was defective? Ok, it's only $6, but it's the principal.
I would keep it if I thought I could repair it, but it's very thin jersey and I don't think I can make a seamless repair...
Sorry just had to vent
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What was their response?Originally posted by fadetogrey View PostAhhh yoox and their "pick a pre-written" response method of customer service. Their response to my grievance in no way relates to my question.
I ordered a very nice A.F. Vandevorst dress but when it arrived it had two holes. Obviously I want to send it back, but why should I pay the return "fee" when it was not my fault it was defective? Ok, it's only $6, but it's the principal. I would keep it if I thought I could repair it, but it's very thin jersey and I don't think I can make a seamless repair...
Sorry just had to venti traded my LUC jeans + Julius belt + Neil Barrett jeans for a blamain biker jeansComment
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"We are sorry for the problems you encountered with the product received in your order _____.
We maintain high quality control standards for all our items and your feedback helps us solve any issue that may arise as promptly as possible.
It is not possible to exchange items, but we invite you to return the product by completing our Return Form."Comment
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I would just respond and say that you assume you will be charged the restocking fee as the error was on their part. I've said this before with success.Originally posted by fadetogrey View Posti traded my LUC jeans + Julius belt + Neil Barrett jeans for a blamain biker jeansComment
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"will not be charged the fee" is what I said but their response is confusing and they never say if I will be charged the fee or not. Anyway, I'll respond and ask again and hopefully it will be sorted out. Thanks for your help.Originally posted by Dane View PostComment
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Small question regarding a stupid problem.
I ordered sth a while ago and wanted to return everything. Anounced the return and had UPS pick up the parcel today. However, after it was gone, I noticed I forgot to put a RAF suit inside I wanted to return as well The return deadline of 14 days ends on friday. Wondering what I should do know. I contacted YOOX support already but not sure they will respond in time.
Maybe someone has experienced the same issue?
I considered to just let the UPS guy come again on friday, fill out the receipt as described on the YOOX homepage (in case of a loss of the original receipt) and put a paper inside with the return number written on it...Comment
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It sounds like you've only contacted Yoox through e-mail. Give them a call! Their phone staff have always come through for me.Comment
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^ I wanted to but there is no hotline on the German site.Comment
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Originally posted by MoFiya View PostSmall question regarding a stupid problem.
I ordered sth a while ago and wanted to return everything. Anounced the return and had UPS pick up the parcel today. However, after it was gone, I noticed I forgot to put a RAF suit inside I wanted to return as well The return deadline of 14 days ends on friday. Wondering what I should do know. I contacted YOOX support already but not sure they will respond in time.
Maybe someone has experienced the same issue?
I considered to just let the UPS guy come again on friday, fill out the receipt as described on the YOOX homepage (in case of a loss of the original receipt) and put a paper inside with the return number written on it...
give them a call and ask them to send you another return label.
PS I think Yoox counts the 15 days one day after you receive the parcelComment
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